Payment Capture Preference

Select the Payment Capture setting you would like to use:

• Capture payments automatically – the customer’s card is authorized and captured automatically. The customer will be charged at the time of the order.
• Manually capture payment – the customer’s card is authorized, requiring you to manually capture the payment later. A temporary hold is placed on the customer’s card, the amount will only be charged when you manually capture it. To receive a notification when an authorization is about to expire, select the option Email me when an authorization is about to expire.

Which payment capture option should I choose?

This will depend on several factors. The majority of shops choose to Capture payments automatically as it can streamline the ordering process because manual payment capture is not required. However, if you sell high risk or high-value goods, you may choose to Manually capture payment to ensure only legitimate customers are charged.

Test Mode

Lana Payments Test Mode allows you to test payments without actually charging a payment method. This is useful if you need to test the checkout flow.

To enable or disable Test Mode, complete the following steps:

1. Go to Payments (Settings > Payments > Lana Payments)

2. Check the option Use test mode

3. Select Save to save the changes.

Note: Use caution when enabling Test Mode, customers will be able to place orders without being charged.

Card Tokenization

Card tokenization allows your customs to securely save their credit cards for future use without you having to handle the risk and complexity of storing credit card information. Payment information is securely stored by Stripe.

Enable Card Tokenization by completing these steps:

1. Go to Payments (Settings > Payments > Lana Payments)

2. Check the option Allow customers to securely save their card for future use

3. Select Save to save changes.

Disconnecting Lana Payments

You can permanently disconnect Lana Payments or alternatively you can turn it off.

To disconnect Test Gateway complete the following steps:

1. Go to Payments (Settings > Payments)

2. Locate the Lana Payments setting and select the Advanced tab

3. In the Danger Zone section, select Disconnect

4. To confirm your action, select Disconnect on the confirmation dialog or select Keep to go back without disconnecting.

Turning Lana Payments on or off

To turn Lana Payments on or off without permanently disconnecting it as a payment method, complete the following steps:

1. Go to Payments (Settings > Payments)

2. Locate the Lana Payments setting

3. In the Status section, change the toggle to On or Off

4. Select Save to save your changes

5. Lana Payments will no longer be available as a payment option for your customers.

Test Credit Cards

The following credit card numbers can be used to test Lana Payments:

Refer to the Stripe testing page for additional test payment methods.

Apple Pay

Apple pay is the payment method just a touch away from billions of users in the Apple ecosystem.

Before you can activate Apple Pay as a payment method you need to connect your Domain to Lana, refer to the Domain section for additional guidance. Apple Pay is only available for merchants using Lana Payments.

To access Lana Payments, navigate to Settings > Payments from the settings sidebar.

To activate Apple Pay, complete the following steps:

1. On the Lana Payments setting, navigate to the Apple Pay tab.

2. Select the existing domain name from the dropdown and then select Add Domain

3. Apple will verify the domain name. This may take several minutes or longer.

4. Once Apple has completed its verification process Apple Pay will be activated on your account.

Google Pay - TODO

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