Fraud > Order Cancel Threshold
User GuideFraudOrder Cancel Threshold
Order Cancel Threshold

To set the Order Cancel Threshold, follow these steps:

  1. On the Fraud page, open the Order Cancel Threshold tab.

  2. Switch on the Order Cancel Threshold to automatically cancel all identified high-risk orders.

  3. Set your Order Cancel Threshold. All orders that go beyond the identified limit will be considered high risk and will be automatically canceled. Your customer will receive a notification their order has been canceled.

  4. Select Save to confirm the action.

Note:

  • The risk score assigned to an order is based on several hundred signals.
  • The risk score is a suggestion only.
  • False positives or false negatives are possible always check orders for potential risk.
  • Please refer to the Lana Terms of Service.
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