Product Questions provide a platform for your customers to inquire about product-related details. These queries can be answered by other customers or your team members, fostering a collaborative customer community. Moderation tools are available to ensure user-generated content adheres to your standards and guidelines.

Product Reviews represent a form of user-generated content that enables customers to share specific feedback on products, rate product attributes (known as dimensions), and upload media. By offering firsthand insights from customers, product reviews can significantly enhance your store's performance by increasing conversion rates, building trust, and boosting search engine rankings.

Dimension Sets are aggregations of Dimensions that are frequently used in conjunction. They prove to be particularly beneficial for stores offering products with varying attributes that necessitate distinct rating dimensions.

Review Dimensions refer to specific product attributes that customers can individually rate when crafting reviews or rating products. For instance, if your store sells a range of clothing, you could establish a Dimension for "Quality" and another for "Material." This allows customers to rate these distinct attributes when composing their product reviews.

Survey Questions provide a tool for gaining further insights from your customers when they create a product review. Tailored by the store, these questions offer an avenue for deeper feedback, letting customers share their unique experiences and perspectives on specific aspects of your products.